Eligibility for Refund

Our refund policy is designed to be fair and transparent. Here's a breakdown of when you may be eligible for a refund:

Orders Not Started: Any order that hasn't commenced is eligible for a full refund, provided the request is made before our team initiates work. Please note that payment processing fees may be excluded from the refund.

Partially Completed Orders: Orders that are in progress but not yet completed may qualify for a partial refund.

Additional Considerations

Unique Cases: For any scenario not explicitly covered here, we handle refunds on a case-by-case basis. Feel free to reach out to us with an inquiry regarding any order.

Payment Processor Fee: Refunded payments will not include a ~5% fee imposed by the payment processor for each transaction.

If you have any questions or need clarification about our refund policy, please contact us at [i will type it later].